Base risk
3.6/ 5
LowMediumHighCritical
Otter joins meetings as a participant and silently records audio, meaning a single user can invite Otter into a customer meeting and inadvertently record sensitive negotiation, M&A, or HR conversations. Otter retains transcripts indefinitely on consumer tiers and historically used them to train transcription models. Enterprise tier adds retention controls and contractual no-training.
Tier comparison
Same logo. Very different risks.
Free
high- Trains on inputs
- Yes
- Retention
- unlimited days
- SSO
- No
- Admin controls
- No
Paid · consumer
high- Trains on inputs
- Yes
- Retention
- unlimited days
- SSO
- No
- Admin controls
- No
Enterprise · team
medium- Trains on inputs
- No
- Retention
- 90 days
- SSO
- Yes
- Admin controls
- Yes
Safer alternatives
Drop-in replacements our research team recommends.
FAQ
Fragen zu Otter.ai.
Does Otter ask permission to record?
The Otter bot announces itself when joining via supported integrations, but compliance with two-party consent laws is on the inviting user, not Otter.
How do we govern Otter use?
Restrict to Business tier, require admin-managed accounts, and configure your Zoom/Google Meet/Teams policies to flag third-party recording bots.
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