Zoom AI Companion — shadow AI risk profile
Zoom · meetings · base risk score 2.4 / 5
Native Zoom AI is administered through the Zoom tenant, making it considerably easier to govern than a third-party bot. Zoom contractually excludes training on customer content as of late-2023 after public pressure. Default-on configurations have triggered organisational pushback; verify the tenant default for your account.
Tier comparison
| Tier | Trains on inputs? | Retention | SSO | Admin controls | Risk flag |
|---|---|---|---|---|---|
| Free | No | 365 days | No | No | medium |
| Paid (consumer / personal) | No | 365 days | Yes | Yes | low |
| Enterprise / Team | No | 90 days | Yes | Yes | low |
Frequently asked questions
Is Zoom AI Companion safe to use with company data?
Match the tier to the data type — consumer tiers are usually unsuitable for regulated data; enterprise tiers with SSO and no-training contracts are the minimum for most corporate use.
Does Zoom AI Companion offer SSO?
Yes, SSO is available on the enterprise tier.
How does this tool appear in shadow AI audits?
Zoom AI Companion typically shows up via ZOOM.US *AI and zoom.us traffic. Use a CASB to surface it if you suspect shadow use.
Audit your shadow AI
Is Zoom AI Companion live in your organisation alongside other tools your security team has not sanctioned? Run a free 12-minute audit to find out.
Start your audit