Privacy Policy for Buzzi.ai

Information Collection and Use

Information You Provide

  • Account Signup: When you sign up for an account with Buzzi.ai, we collect personal information necessary to create and manage your account. This includes your name, contact number, email address, company name, and country.
  • Event Registrations and Form Submissions: We collect information you provide when you register for events, such as webinars or seminars, subscribe to newsletters, download products, participate in contests, respond to surveys, or request customer support.
  • Payment Processing: When you make a purchase, we collect your name, contact information, and payment details. We store the name, address, expiry date, and last four digits of your credit card number but not the full credit card number.
  • Testimonials: With your permission, we may post testimonials on our websites that include your name and other personal information. You can update or delete your testimonial by contacting us.
  • Interactions: We may record and analyze interactions with our sales and customer support teams, including emails, phone calls, and chat conversations.
  • Social Media Accounts: You can link your social media accounts (Instagram, Facebook, LinkedIn, TikTok, Twitter, YouTube, Google My Business) with Buzzi.ai.

Information We Collect Automatically

  • Device and Browser Information: When you visit our websites, we automatically collect information such as your IP address, browser type, language preference, referring URL, date and time of access, operating system, and mobile network information.
  • Cookies and Tracking Technologies: We use cookies, beacons, tags, and scripts to identify users, track website navigation, gather demographic information, and improve user engagement.
  • Application Logs and Mobile Analytics: We collect information about your use of our products and services, including clicks, scrolls, features accessed, errors generated, performance data, and device information.

Information from Third Parties

  • Federated Authentication: You can log in to Buzzi.ai using federated authentication providers such as LinkedIn, Facebook, Google, and YouTube.
  • Referrals: If someone refers our products or services to you through a referral program, they may provide us with your name and email address.
  • Reselling Partners: If you express interest in our products or services through a reselling partner or attend an event sponsored by Buzzi.ai, the partner or organizer may share your information with us.
  • Social Media and Public Sources: We may collect publicly available information from social media sites and other sources to connect with you and improve our products.

Purposes for Using Information

  • Communication: To inform you about products, services, policy updates, and important notices.
  • Product Improvement: To understand user needs and improve our products and services.
  • Customer Support: To provide and improve customer support.
  • Marketing: To keep you informed about new products, services, events, offers, and promotions.
  • Fraud Prevention: To detect and prevent fraudulent transactions and other illegal activities.

Your Rights and Choices

  • Opt-Out: You can unsubscribe from non-essential communications by using the ‘unsubscribe’ function included in these messages.
  • Disable Cookies: You can disable cookies in your browser settings. However, doing so may affect the functionality of certain features on our websites.
  • Optional Information: You can choose not to provide optional profile information, such as your time zone and location. You can also delete or change this information at any time.
  • Access and Control: You have the right to request access to, update, correct, or delete your personal information that we hold. You can also request the export of your data in a structured, commonly used, and machine-readable format.
  • Data Portability: You have the right to transfer your information to a third party.
  • Object and Complain: You can object to the use of your information in certain circumstances and file complaints with the appropriate authority.

Information Sharing

  • Employees and Contractors: Our employees and contractors have access to your information on a need-to-know basis.
  • Third-Party Service Providers: We share your information with third-party service providers who help us with marketing, analytics, payment processing, and other services.
  • Reselling Partners: We may share your information with our authorized reselling partners to contact you about products or services you have shown interest in.
  • Legal Obligations and Enforcement: We may disclose your information to comply with legal obligations, prevent fraud, enforce our agreements, or protect the safety of our users.

Data Security and Retention

  • Data Security: We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access and use. If you have any concerns regarding the security of your data, please contact us at [email protected].
  • Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When your information is no longer needed, we will delete or anonymize it from our active databases.

International Transfers and Compliance

  • International Transfers: Your personal information may be processed and stored in different countries, including the United States and the European Economic Area (EEA). By using our services, you consent to these transfers.
  • Compliance: We periodically review our privacy practices to ensure compliance with this policy. Significant changes to the policy will be communicated via email or a service announcement at least 30 days in advance. You are encouraged to review this policy periodically for any updates.

External Links and Widgets

  • External Links: Our websites may contain links to third-party sites that are not governed by this Privacy Policy. We encourage you to review the privacy policies of these third-party sites before sharing personal information with them.
  • Social Media Widgets: Our websites include social media widgets such as Facebook "like" buttons and Twitter "tweet" buttons. These widgets may collect information such as your IP address and the pages you visit on our website. Your interactions with these widgets are governed by the privacy policies of the respective companies providing them.

Children's Privacy

We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you believe that we have collected information from a child under 16, please contact us at [email protected].

Data Protection Officer

We have appointed a Data Protection Officer to oversee our management of your personal information in accordance with this Privacy Policy. For privacy-related questions or concerns, you can reach our Data Protection Officer at [email protected].

Notification of Changes

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a service announcement at least 30 days before the changes take effect. Minor changes will not be specifically notified. You are encouraged to review this policy periodically to stay informed about how we protect your information. If you have concerns about how your personal information is used, you should check back at https://Buzzi.ai/privacy/ periodically.

If you have any questions or concerns about our privacy practices or this policy, please contact us at [email protected].